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- QUESTION:
- Accessing Your Account - FTP Access
ANSWER: - The first thing you need to do is learn how to access your account. You will use FTP (file transfer protocol) to transfer files from your computer to the server, and vice versa.
If you use FrontPage much of this will not apply to you. However, at the very least, you will want to review the sections on Email Management to learn about setting up and managing your email.
FTP Access
FTP (File Transfer Protocol) is the preferred method of uploading files to your website, and vice versa.. You have unlimited access to your account via FTP 24 hours a day. This allows you to create and maintain your web pages on your own computer, then upload the files to your website at your leisure.
NOTE: If you use FrontPage you should NEVER use regular FTP to upload your files as this will damage the extensions. Please refer to the instructions in the FrontPage section for uploading files.
FTP is not a program, it is a "protocol", a specific method of transferring data from one place to another. Some online services such as AOL, CompuServe, and Prodigy may have a built-in FTP interface. If you have a PPP (Point to Point Protocol) Internet account, you will need an FTP program. We strongly recommend WS_FTP for PC users, and Fetch for Macintosh users . Please see instructions below for setting up and using these two programs.
############################################################ Please be advised that this is a SUPPLEMENTAL Online Manual.
The PRIMARY Online Manual is inside your Online Control Panel... to access it, just click Documentation link at very bottom of Online Control Panel screen.
You should always consult the Online Manual inside your control panel first... and only consult this SUPPLEMENTAL Online Manual as a last resort.
if after consulting the Control Panel Documentation, you still need assistance, please CONTACT SUPPORT
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