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- If you are new to this whole web hosting thing or need some very basic questions answered.
- QUESTION:
- General Account Information
ANSWER: - This section contains general information that will apply to most accounts and be of interest regardless of user level. Even FrontPage users should take a stroll through this section for important information that will apply to them as well.
User ID and Password
Entrance to your account is protected with both a User ID and a Password which you received in your confirmation email after you opened your account. Unless otherwise indicated, your User ID will be your domain name without an extension. For example, "yourdomain" rather than "yourdomain.com"
Please note that your Password and User ID are not interchangeable. Also, confusion can sometimes arise when different programs use different terms to indicate User ID. For example, Telnet uses the term "login" instead of User ID. As a rule, the term Password is standard and used consistently from program to program. If something else is called for, such as User, Name, or Login, enter your User ID.
Changing Your Password
To change your password, go to your online control panel via the support web at http://UNeedSupport.com and there is an option ON your control panel to change your password.
############################################################ Please be advised that this is a SUPPLEMENTAL Online Manual.
The PRIMARY Online Manual is inside your Online Control Panel... to access it, just click Documentation link at very bottom of Online Control Panel screen.
You should always consult the Online Manual inside your control panel first... and only consult this SUPPLEMENTAL Online Manual as a last resort.
if after consulting the Control Panel Documentation, you still need assistance, please CONTACT SUPPORT
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