CATEGORY: Connection

QUESTION:
I have run a traceroute, now what does it all mean?

ANSWER:
The traceroute will show each router and the response times for the full route from your computer to the server your site is hosted on. Our network will be the last two 'hops' of the traceroute. If there are any asterisks instead of times the packet was lost. If you see three asterisks at one hop that link is dead and you will not be able to see your site.


Carl
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Please be advised that this is a SUPPLEMENTAL Online Manual.

The PRIMARY Online Manual is inside your Online Control Panel... to access it, just click Documentation link at very bottom of Online Control Panel screen.

You should always consult the Online Manual inside your control panel first... and only consult this SUPPLEMENTAL Online Manual as a last resort.

if after consulting the Control Panel Documentation, you still need assistance, please CONTACT SUPPORT

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