CATEGORY: FTP - General Questions
Info on File Transfer Protocol(FTP)

QUESTION:
Where do I find the info to FTP into my account ?

ANSWER:
It is in your Welcome Letter!
If you did not keep a copy of your welcome letter, then open a tech support ticket and ask them to RESEND your welcome letter!
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Please be advised that this is a SUPPLEMENTAL Online Manual.

The PRIMARY Online Manual is inside your Online Control Panel... to access it, just click Documentation link at very bottom of Online Control Panel screen.

You should always consult the Online Manual inside your control panel first... and only consult this SUPPLEMENTAL Online Manual as a last resort.

if after consulting the Control Panel Documentation, you still need assistance, please CONTACT SUPPORT

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