CATEGORY: Domain Name Stuff

QUESTION:
I just signed up last night, my domain name still does not work when I type in www.mydomain.com ... HELP ?

ANSWER:
1.
Did you pay for your ACCOUNT in full ?
Your domain name will not work UNTIL your account is fully paid.
If your account is fully paid, and your domain is still not working within 24 hours, simply open a tech support ticket, and they will get it taken care of ASAP.
2.
Is this a domain name transfer (Is your domain already registered somewhere else) ?
If it is, it will not work UNTIL the domain is pointed/transferred to us. To get it transferred to us, go to www.SureTransfer.com
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Please be advised that this is a SUPPLEMENTAL Online Manual.

The PRIMARY Online Manual is inside your Online Control Panel... to access it, just click Documentation link at very bottom of Online Control Panel screen.

You should always consult the Online Manual inside your control panel first... and only consult this SUPPLEMENTAL Online Manual as a last resort.

if after consulting the Control Panel Documentation, you still need assistance, please CONTACT SUPPORT

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